Support

You're never
alone.

WTF operates the playbook so you can focus on capital, site and local community. Six pillars of support. Every day of every year.

01

Site Selection

Demographic catchment analysis, lease support, competitor mapping, footfall studies.

  • Catchment mapping
  • Lease support
  • Site scoring model
02

Design & Setup

Standardized fit-out playbook executed by WTF-vetted partners in 10–14 weeks.

  • Architectural drawings
  • Equipment supply
  • Branding & signage
03

Staff Training

WTF Academy-certified training for managers, trainers, sales, and housekeeping.

  • 4-week pre-launch
  • Floor trainer certification
  • Sales playbooks
04

Operations Support

16-hour daily operations support — managers, trainers, billing, escalations.

  • 24/7 helpdesk
  • Dedicated FBM
  • Monthly business reviews
05

Marketing Support

Local + national campaigns, lead-gen engine, social media playbooks, retention tools.

  • Local lead-gen
  • National brand
  • Retention campaigns
06

Technology Edge

WTF Pro CRM, billing, AI retention, member app — included.

  • WTF Pro CRM
  • Member app
  • AI retention engine
Coverage

WTF is in your city.

We have a support presence in every state with WTF gyms. Local FBM (Franchise Business Manager), regional trainers, regional marketing leads.

Explore locations

Operate, don't figure it out.

The WTF support system is what makes our unit economics work. Apply today and see what 5 years of operating know-how looks like.

Apply Now